Terms of service

TERMS OF SERVICE

OVERVIEW
This website is operated by BeyondFace. Throughout the site, the terms “we”, “us”, and “our” refer to BeyondFace. By visiting our site and/or purchasing products from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).

1. ONLINE STORE & ELIGIBILITY TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.

2. BROKEN ORDERS, DAMAGED GOODS & RETURN LIMITATIONS

Due to safety and personal hygiene standards governing body care products, strict return limitations apply:

Broken & Damaged Items: Orders or items that are broken, opened, dropped, or damaged post-delivery are strictly non-returnable and non-refundable.
Transit Damage Reporting: If your shipment arrives broken or damaged due to courier transit, you must contact customer support within 48 hours of delivery timestamp with clear photo and unboxing video evidence. Claims submitted past 48 hours or without proof will not be accepted.
Unsealed / Used Products: For health and safety reasons, any product with a broken hygiene seal, or any item that has been opened or used, cannot be returned under any circumstances.

3. PRODUCTS & PRICING MODIFICATIONS

Prices for our products are subject to change without prior notice. We reserve the right at any time to modify or discontinue any product, formula, or service without liability to you or any third party. We make every effort to display product colors and packaging as accurately as possible, but screen displays may vary.

4. ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel any order placed with us (including orders placed under the same customer account, credit card, or shipping address). You agree to provide current, complete, and accurate purchase and account information for all transactions made at our store.

5. INTELLECTUAL PROPERTY

All content on this website—including text, graphic designs, product packaging aesthetics, branding assets, logos, images, and code—is the exclusive property of BeyondFace and protected by copyright and intellectual property laws.

6. DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

BeyondFace products are provided "as is" for general personal use. While our formulas utilize face-grade actives, individual skin reactions may vary. We recommend performing a patch test prior to full application. In no case shall BeyondFace, our directors, employees, or partners be liable for any direct, indirect, incidental, or consequential damages arising from your use of any of our products or services.

7. GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India.